Our Appointments
To see a GP you must have an appointment. These can be booked up to 6 weeks in advance. Appointments are booked at 15 minute intervals. We try to run on time as far as possible, but inevitably some appointments do run over.
The majority of our appointments are carried out face to face or on the telephone, these have proved the most satisfactory methods for most of our patients. Although their are other appointment types available.
Please visit our Who Do I See? section which has advice on the best Healthcare Professional for you to see.
Open Surgery is currently suspended.
To request a non-urgent / routine appointment
In line with Government Guidelines there are numerous ways to make an appointment with us as you can see below.
Online Consultation Bookings
To make an appointment online there are the options below available:
NHS online / NHS App
Please login to book your appointments
SystmOnline
Booking Online Appointments
If you are a patient of Kimbolton Medical Centre and have organised an online password for your repeat medication you can now use this password to book an appointment with a doctor.
If you do not have an online password reception or dispensary staff can organise one for you. All passwords are individual and we do not keep a record of them, once logged on you are asked to change to a personal password.
We do ask that you only book for general GP consultation appointments and not for any procedure or long term condition review, as these are specialised slots possibly needing specific doctors and extra time. The system only allows you to book one doctor’s appointment per person at a time; this is to avoid any abuse of the system.
Please note: We do not accept requests for appointments by email.
Book On The Day & Appointment Surgeries
Telephone reception at 8 am to make a “book on the day” GP appointment. This can be telephone triage or face to face as appropriate.
You can also make a GP appointment for a consultation up to 4 weeks ahead by telephoning during surgery hours or booking online (same process as ordering prescriptions online, detailed below).
Cancellations
If you cannot attend an appointment for any reason, please inform us as soon as possible. This will enable us to potentially give the appointment slot to someone else and save wasting any precious GP time.
Please do not advise us by email.
Home Visits
If possible please try to telephone reception before 10:00 if you require a home visit and be prepared to give the receptionist some details of your problem. This will help the doctor prioritise calls.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
When We Are Closed
Non-urgent advice: When We Are Closed
In the event of an emergency outside normal surgery hours please telephone 111.This service operates for emergencies and urgent medical problems only. If your problem does not fall into one of these categories please try to wait until normal surgery hours.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals.
NHS 111 is available 24 hours a day, 365 days a year.
Mental Health Crisis – The First Response Service (FRS) in Cambridgeshire and Peterborough, gives those in Mental Health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting the mental health option. As with NHS 111, the service is available 24 hours a day, 365 days a year.
Emergency Contraception – emergency contraception can be used at any time up to three days after unprotected intercourse. It is available from the surgery, from some local pharmacies and from the local family planning clinics.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
NHS 111
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
