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GP Patient Survey

Joint First for Patient Experience in Cambridgeshire

Patient care is our top priority and we are delighted to share with you that Kimbolton Medical Centre scored joint first for patient experience in the national 2020 GP Patient Survey.

Thank you to all of our patients that took the time to complete this survey.  Your feedback gives us the opportunity to evaluate and improve our services and we find this survey a valuable source of information. 

97% find it easy to get through to this GP practice by phone

99% find the receptionists at this GP practice helpful

100% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment.

100% felt their needs were met during their last general practice appointment

You can find the full report at:

https://gp-patient.co.uk/

Covid Vaccination Update 26.03.21

We are coming to the end of our vaccination programme for first doses and will shortly be starting on the programme for second doses. 

You will be contacted when your second vaccine is due (77-84 days from the first one).  We will send you a text message with a link to click on to book your vaccine when due.  Please ensure when booking that you book at the same hub location as your first.  We encourage anyone that has the use of a smartphone to book via the link and not call the surgery to keep our phone lines free for medical problems.  If you do not have a mobile phone then please do not worry, you will be contacted by telephone. 

We appreciate that everyone is keen to receive their second dose.  Please do not contact us to try and book your vaccine early as we are unable to offer you a second vaccine before the 77 days. 

Thank you

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Everyone who has not yet been vaccinated can also help the programme by making sure that your GP practice has correct contact details (ideally a mobile phone number), as you will be contacted by text to book your appointment via an automated system.

The text comes from accurx.thirdparty.nhs.uk and takes you to a survey link to book your appointment. This should help you to tell it is not a scam. If you do not have a mobile phone, someone will contact you on your landline to book your appointment.

 

Information for those isolating with Covid at home.  Please see further information section on the right hand side .

 

Your plasma might save lives! The NHS Blood and Transplant are asking 18-65 y/o males who have had COVID-19 to donate their plasma (antibodies) as part of research into new treatments.

For more details, visit :https://www.nhsbt.nhs.uk/how-you-can-help/convalescent-plasma-clinical-trial/. Thank you.

 

We Are Open

As we are all aware, the current Coronavirus pandemic has presented huge challenges over the last few months.  Nobody has been immune from the disruption and uncertainty. 

How you contact us will be different at the moment.  This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.  Clinicians are currently triaging all patients over the telephone or by video consult to ensure the ongoing protection of patients and staff. 

If we ask you to attend the surgery please ensure you wear a face covering.  Measures are in place to keep you safe from infection during your visit to the surgery. Please do not come to the surgery unless you have an appointment.   

 

Please notify us upon your arrival for your appointment by telephone and either wait outside or in your vehicle until you are advised that it is appropriate to enter the building. 

 

If you are collecting a prescription, please only enter the first section of the building, wear a face covering and adhere to social distancing rules.  If you wish to speak with reception then please telephone them instead of popping into the reception area.

 

The situation is fluid and every day brings new challenges.  We are hugely grateful for the support, understanding and patience that you have shown. 

 

Thank you for helping to keep everyone safe.

 

We have an open list and are welcoming new patients to register and be part of the practice.

Here is a link to the villages we accept patients from: Area list

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We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.

Updated information regarding contractual requirements for 2015/16 can be accessed by clicking on the misc news tab.

Convenience

As well as being able to see when we are open at the click of a mouse we’ve made it easier for you to do a number of things. Check out how to order a repeat prescription or cancel your appointment online.

Join Us

Registering is easy with online forms also available and appointment slots to suit most patients’ timetables. You’ll enjoy a confidential service in comfortable surroundings from a helpful and dedicated team.

 

(Site updated 26/04/2021)
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