How To See Your Doctor
The building is open
Monday 8.00am – 1.00pm & 2.00pm – 6.00pm
Tuesday 8.00am – 1.00pm & 2.00pm – 6.00pm
Wednesday 8.00am – 1.00pm & 2.00pm – 6.00pm
Thursday 8.00pm – 1.00pm & 2.00pm – 6.00pm
Friday 8.00am – 1.00pm & 2.00pm – 6.00pm
(closed on Saturdays, Sundays & public holidays)
Book On The Day & Appointment Surgeries
Telephone at 8am to make a book on the day appointment with your GP.
You can also make an appointment to be seen up to 4 weeks ahead by telephoning during surgery hours or booking on-line (same process as ordering prescriptions on line, detailed below).
If you are unable to keep an appointment please let us know.
There is car parking space at our purpose built surgery and easy access for wheelchairs. Users of the Disabled Bay must display a Blue Badge.
You will receive a list of your repeat prescriptions. You can now choose to order your repeat prescriptions online. Please speak to a receptionist or dispenser and they will organise your password. Alternatively you can tick the items you require on the slip and either post or deliver the slip to the surgery.
Please allow a minimum of 5 working days for collection.
We can dispense medicines for most villages, except Kimbolton, Stoneleigh and a few outlying villages. If you live in one of these you will be given a prescription to take to a chemist. We deliver medicines to some villages. Please ask our dispensers for details.
Telephoning your Doctor
If you wish to speak to a doctor on the telephone you will be asked for your telephone number and the doctor will call you back, unless you would like to call at another time.
If you are too ill to come to the surgery, a home visit can be arranged by telephoning the surgery, preferably before 10.00am. Please be prepared to give details to our receptionist as this will help us to see the most urgent cases first.
Out of Hours
IN AN EMERGENCY WHEN THE SURGERY IS CLOSED PHONE 999
FOR URGENT CALLS WHEN THE SURGERY IS CLOSED
The practice is covered by the Emergency service:
Weekends: 6.00pm Friday to 8.00am Monday and bank holidays
If you have any tests, do remember to contact the surgery for results, after 10.00am any weekday. Cervical smear results will be sent to you by the Health Authority.
Training at the Medical Centre
GP Registrars: We are accredited as a training practice. A Registrar is a qualified doctor undertaking further training to become a GP. Their previous work has been mainly in hospital. You may be asked if your consultation with the GP Registrar can be videotaped. Videotaping will only be done if you give us your consent.
Medical Students: Twice a year we have 2 medical students in their last year at Medical School who spend a month with us to learn more about general practice. They also see patients but only with your consent.
PO Box 16738
Redditch, B97 9PT
Telephone: 0300 311 22 33